{"class":"dataset","dimension":{"STATISTIC":{"category":{"index":["ICA336C01"],"label":{"ICA336C01":"Internet users aged 16 years and over"},"unit":{"ICA336C01":{"decimals":0,"label":"%","position":"end"}}},"label":"Statistic"},"TLIST(A1)":{"category":{"index":["2025"],"label":{"2025":"2025"}},"label":"Year"},"C04576V05361":{"category":{"index":["100","110","120","130","140","150","160","170","180","190"],"label":{"100":"Website complications or operation issues","110":"Guarantee and legal information not easily accessible","120":"Delivery time not as advertised","130":"Final cost higher than expected","140":"Goods/services received incorrect or damaged","150":"Fraudulent transaction occurred","160":"Unsatisfactory complaints resolution system","170":"Retailer does not deliver to my location","180":"Other online purchase problems N.E.C.","190":"No online purchase problems experienced"}},"label":"Problems encountered when buying online"},"C02837V03411":{"category":{"index":["10","20","-"],"label":{"10":"Households with no children","20":"Households with children","-":"All household compositions"}},"label":"Household composition"}},"extension":{"matrix":"ICA336","reasons":["Planned release"],"language":{"code":"en","name":"English"},"elimination":{"C04576V05361":null,"C02837V03411":null},"contact":{"name":"Maureen Delamere","email":"socialmodules@cso.ie","phone":"(+353) 21 453 5081"},"subject":{"code":24,"value":"Information Society"},"product":{"code":"ISSHDCB","value":"Information Society Statistics - Household Digital Consumer Behaviour"},"official":true,"copyright":{"name":"Central Statistics Office, Ireland","code":"CSO","href":"https://www.cso.ie/"},"exceptional":false,"reservation":false,"archive":false,"experimental":false,"analytical":false},"href":"https://ws.cso.ie/public/api.restful/PxStat.Data.Cube_API.ReadDataset/ICA336/PX/2013/en","id":["STATISTIC","TLIST(A1)","C04576V05361","C02837V03411"],"label":"Percentage of internet users who encountered problems when buying via a website or with an app in the previous 3 months","link":{"alternate":[{"type":"text/csv","href":"https://ws.cso.ie/public/api.restful/PxStat.Data.Cube_API.ReadDataset/ICA336/CSV/1.0/en"},{"type":"application/json","href":"https://ws.cso.ie/public/api.restful/PxStat.Data.Cube_API.ReadDataset/ICA336/JSON-stat/2.0/en"},{"type":"application/json","href":"https://ws.cso.ie/public/api.restful/PxStat.Data.Cube_API.ReadDataset/ICA336/JSON-stat/1.0/en"},{"type":"application/vnd.openxmlformats-officedocument.spreadsheetml.sheet","href":"https://ws.cso.ie/public/api.restful/PxStat.Data.Cube_API.ReadDataset/ICA336/XLSX/2007/en"}]},"note":["Data relates to individuals aged 16 years and over who used the internet in the three months prior to completing the survey.\r\nRespondents may have selected more than one option.","For more information, please go to the [url=https://www.cso.ie/en/statistics/informationsociety/householddigitalconsumerbehaviour/]statistical release page[/url] on our website."],"role":{"metric":["STATISTIC"],"time":["TLIST(A1)"]},"size":[1,1,10,3],"updated":"2025-12-05T11:00:00.000Z","value":[13.0,7.0,11.0,8.0,7.0,8.0,22.0,23.0,22.0,10.0,16.0,12.0,9.0,7.0,8.0,3.0,4.0,3.0,4.0,5.0,4.0,23.0,28.0,25.0,9.0,8.0,9.0,52.0,48.0,51.0],"version":"2.0"}